Customer Service
REPAIRS
Let’s be real, it’s handmade.
Handmade jewelry should last a lifetime, but we expect repairs every now and then. We’ll repair any damage caused by a design or fabrication flaw.
Send an email to info@mitchellstreetmetal to get started. It’s helpful if you can include a photo of the damage.
Sorry, we do not repair jewelry we did not create. We always recommend finding a local, independent jeweler to maintain your collection.
RETURNS & EXCHANGES
If you are dissatisfied in any way, please contact us and we will take every possible step to make things right. Email us at customerservice@mitchellstreetmetal.com to get the process started.
SHIPPING
We ship orders within 7 days. Time crunches are the worst, let us know if you’re under one; we’ll do everything we can to accommodate you.
We ship globally, prices vary. Contact us if you’d like an estimate.