Customer Service


Let’s be real, it’s handmade.

Handmade jewelry should last a lifetime, but we expect repairs every now and then. We’ll repair any damage caused by a design or fabrication flaw.

Send an email to info@mitchellstreetmetal to get started.  It’s helpful if you can include a photo of the damage.

Sorry, we do not repair jewelry we did not create.  We always recommend finding a local, independent jeweler to maintain your collection.


If you are dissatisfied in any way, please contact us and we will take every possible step to make things right.  Email us at to get the process started.


We ship orders within 7 days.  Time crunches are the worst, let us know if you’re under one; we’ll do everything we can to accommodate you. 

We ship globally, prices vary. Contact us if you’d like an estimate.