Customer Service


REPAIRS

Let’s be real, it’s handmade.

Handmade jewelry should last a lifetime, but we expect repairs every now and then. We’ll repair any damage caused by a design or fabrication flaw.

Send an email to info@mitchellstreetmetal to get started.  It’s helpful if you can include a photo of the damage.

Sorry, we do not repair jewelry we did not create.  We always recommend finding a local, independent jeweler to maintain your collection.

RETURNS & EXCHANGES

If you are dissatisfied in any way, please contact us and we will take every possible step to make things right.  Email us at customerservice@mitchellstreetmetal.com to get the process started.

SHIPPING

We ship orders within 7 days.  Time crunches are the worst, let us know if you’re under one; we’ll do everything we can to accommodate you. 

We ship globally, prices vary. Contact us if you’d like an estimate.